Privacy Policy

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, and ZIP code when you submit a service request.
• Usage Data: Pages visited, time spent, links clicked, and browser/device information.
• Location Data: ZIP code and approximate geographic location to match you with local service providers.
• Communication Data: Messages and inquiries you send us through contact forms or email.

2. How We Use Your Information

We use the information we collect to:

• Connect you with qualified local home improvement professionals
• Process and manage your service requests
• Send you relevant updates, promotions, and service notifications
• Improve our website and user experience
• Comply with legal obligations and prevent fraud

3. Information Sharing

We do not sell your personal information. We may share your data with:

• Service Providers: Licensed contractors and home improvement professionals in our network who need your information to fulfill service requests.
• Technology Partners: Third-party services that help us operate our website (analytics, payment processors).
• Legal Requirements: When required by law, court order, or to protect our legal rights.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements.

You can control cookies through your browser settings at any time.

5. Data Security

We implement industry-standard security measures to protect your data, including SSL encryption, secure servers, and regular security audits. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications at any time
• Request a copy of the data we hold about you
• Lodge a complaint with relevant data protection authorities

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.